Stop Payment Problems from Costing You Members
The Car Wash CRM automatically alerts customers to update their payment info, so you can prevent churn caused by expired or declined cards before it happens.
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Missed or failed payments are a common reason for losing members - yet they’re often preventable
Without an automated system in place, it can be hard to catch and resolve these issues before memberships are lost. Our dunning feature automates this process by sending timely, personalized messages to customers when their payment method fails or is about to expire. These messages direct the customer to a simple online form, allowing them to update their credit card information quickly and easily.
With automated alerts and follow-ups, you can recover lost revenue and maintain active memberships without the hassle of manual intervention. Plus, our system integrates directly with your POS, making it simple to track, manage, and resolve payment issues.
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Customizable Alerts
Send personalized reminders via text or email to encourage customers to update their payment details before memberships are affected.
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Easy Payment Updates
Members can quickly update their payment information through a simple online form.
Increased Retention
Proactively resolve payment issues to reduce churn and keep more members active.
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POS Integration
Payment updates are synced with your POS automatically, so no additional steps are needed.
Time-saving Automation
The Car Wash CRM handles the entire process for you, reducing the need for manual follow-ups and helping recover lost revenue.
Find out how Big Peach saved thousands through dunning
"We've saved a tremendous amount of money and been able to recoup a tremendous amount of money through Rinsed."
— Todd Rivers, Owner - Big Peach Car Wash
Frequently asked questions
Can this feature be used across all POS systems?
How do I set this feature up?
Is it possible to customize the messages sent?
When will I start seeing results?
Will the credit card information be updated in my POS?
